Warranty and Service

Warranty and Service

We are proud of the quality of our products, and we have strict quality control checks. In order to bring you more peace of mind, we also provide comprehensive after-sales service for each order. Buy with confidence and enjoy a great shopping experience!

After-sales problems

1.How about the warranty period?

We provide 12 months warranty.During the warranty period, if the parts are damaged or unrepairable, we will give a new replacement.(In the case of non-human damage)

2.If there is a problem with the electronic scale I bought, how can I solve it?

Please contact the sales department for a solution.They will give you a solution based on your description.

3.The product I received does not match the product I ordered.

If you encounter this problem, we will replace your product. For example, it is not the color you ordered (the perceived color difference due to your computer monitor will not be exchanged), or the product you received does not match the model you ordered.