Solutions for When Your Jewelry Digital Scale Is Not Accurate

Daicy 2025-05-24 18:01:46



In the jewelry industry, accurate weighing is crucial for ensuring product quality and customer satisfaction. However, many jewelers may encounter issues with the accuracy of their digital scales. To assist you in resolving this common problem, we have compiled a list of effective solutions to ensure your weighing processes run smoothly.


1. Calibrate Your Scale

Regular calibration is the best way to ensure accurate measurements. Please refer to your scale's user manual for specific calibration instructions. If you have calibration weights, use them to verify your scale's accuracy.

2. Check the Weighing Surface

Ensure that your scale is placed on a flat, stable surface. Avoid using soft or cushioned surfaces (such as mattresses or carpets) for weighing, as they can affect the readings.

3. Perform a Tare Operation

Before weighing, make sure to press the "tare" button to reset the display to zero. Remove any items from the scale and then press the tare button to obtain an accurate reading.

4. Clean the Scale

Dust or debris can interfere with weighing results. Regularly clean the scale with a soft cloth, especially around the weighing platform.

5. Avoid Air Currents

Weigh items in a draft-free environment to prevent air movement from affecting the scale's readings.

6. Check Battery Level

Low battery power can lead to decreased performance. Regularly check and replace batteries to ensure the scale operates correctly.

7. Temperature Considerations

Make sure the scale is used within the recommended temperature range. Extreme temperatures can affect accuracy.

8. Inspect for Damage

Check for any visible damage or wear on the scale. If the scale has been dropped or exposed to moisture, it may need repair or replacement.

9. Consult Customer Support

If the problem persists, reach out to the manufacturer's customer service for assistance or consider professional calibration services.

10. Consider Replacement

If your scale is old or consistently inaccurate despite troubleshooting, it may be time to invest in a new digital scale.

By following these steps, you can effectively address accuracy issues with your jewelry digital scale, ensuring that every weighing is precise. We are committed to providing quality service and support to our customers, so feel free to reach out to us at any time.

Jewelry digital scale use precautions:


1. It is strictly prohibited to rain or water rinse if accidentally stained with water with a dry cloth to wipe clean; when the machine does not function properly, it should be sent to repair as soon as possible.


2, knocking, impact, and heavy pressure are strictly prohibited.


3, do not put in high temperature and humid environments places (except waterproof anti-corrosion scale).


4, do not let cockroaches or small creatures invade the machine so as not to cause damage.


5, jewelry digital scale maintenance: jewelry digital scale if not used for a long time to wipe the machine clean into the desiccant wrapped in a plastic bag.
















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Electronic balance/Weighing Indicator/Jewelry scale

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Shenzhen Big Dipper Scale Co.,Ltd,No. 88, Tengchang 1st Road, Silian Community,Henggang Sub-district,Longgang District Shenzhen, China

86 0755-28644346

8613544094443

bdscales4443@weiaite.com

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Electronic balance/Weighing Indicator/Jewelry scale

Contact us