1. How can I place an order? A: You can contact any one of our sales person for placing an order. Please provide us the details of your requirements as clear as possible. We will send you the Quote at the first time.
2. When can I get the price? A: We will send you our Best Price with 12 hours after we get your inquiry.
3 . How can I get a sample to check your quality? A: After price confirmation, you can require for samples to check our quality. Sample is free and you just need to pay for the express freight. Customized sample will cost your $30-$100 to make. The customized sample cost can be refunded back after confirm the order.
4. How long can I expect to get the sample? After you pay the sample charge and send us the correct files, the samples will be ready in 3-7 days. The sample will be sent to you via express and will be delivered in 3-5 business days.
5. Can you provide the design service? A: Yes, our company has a professional design team which has rich experience in designing scale ,color box,logo.
7. What about the lead time for mass production? To be honest, it depends on the order quantity and season you place the order. Generally, it takes about 7-15 days for about order which is less than 50,000 pieces. We will let you know the lead time before we start working.
8. What is your terms of delivery? A: We accept EXW, FOB, CIF.etc.
9. What is your payment? A: We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.